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Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
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Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Insurance compliance is a cornerstone of operating successfully within the construction industry. It ensures that businesses adhere to legal standards while safeguarding their projects and employees. Ignoring these obligations can result in hefty fines and damage to a company’s reputation. Thus, staying compliant is not just a legal duty but a smart business strategy. - read more
The construction industry is undergoing a digital transformation, embracing technology to streamline operations, enhance project management, and improve efficiency. As construction companies integrate digital tools, they also expose themselves to new cyber risks that were less of a concern in the past. - read more
Contract Works Insurance is a pivotal coverage for businesses in the construction industry. This type of insurance is designed to protect building works against damage or loss during construction. It bridges the gap between starting a project and completing it, providing financial security in case something unexpected occurs. Whether it's a fire, theft, weather damage, or accidental damage during building, Contract Works Insurance has you covered. - read more
The Australian construction industry is a dynamic and essential part of the national economy. As it grows, so does the complexity and number of compliance requirements aimed at ensuring safety and sustainability. Among these is the critical area of insurance compliance, a cornerstone of risk management for any construction business. - read more
In 2025, Australia's construction insurance market experienced a notable shift, with premiums decreasing across various lines. This trend marks a departure from the upward trajectory observed in previous years, offering a more favourable environment for construction businesses seeking coverage. - read more
Australia's construction sector is currently grappling with significant cost escalations, which are having a direct impact on insurance claims and repair timelines. Factors such as rising material prices, labour shortages, and an increase in builder insolvencies are contributing to this trend. - read more
The Insurance Council of Australia (ICA) has recently submitted a series of recommendations to the Queensland Productivity Commission, aiming to reform the state's construction industry. These proposals are designed to reduce insurance costs and bolster housing resilience, addressing both economic efficiency and disaster preparedness. - read more
The Australian construction industry is currently grappling with significant cost escalations, which are having a direct impact on insurance claims and repair timelines. According to a recent report by Crawford & Company, various factors are contributing to this trend, including rising material prices, labour shortages, and an increase in builder insolvencies. - read more
Insurance Australia Group (IAG), a leading insurer in Australia, has announced a strategic partnership with Brisbane-based insurtech company Codafication to enhance its property claims management process. This collaboration introduces the Crunchwork platform, designed to automate workflows and provide real-time updates to all parties involved in the claims process. - read more
